Thank you for commenting. My intention was certainly not to start a bitter battle with iStudio, and I have been trying my best to raise what I believe are valuable, important points about the claims your company is making in a constructive way. I can totally relate to the perils of learning new technology as we go along, but that’s tangential to the main issue. This is social, interactive media, and not responding or correcting the record for a week doesn’t cut it. Frankly, the way I have been treated leaves me unimpressed.

While Ed, Neil and now you have all commented on the issue to an extent, I have not seen an explanation to satisfy me that the claims you are making are legitimate: what good is an optimized page when it’s hidden inside a frame? How will the optimization measures you’ve taken impact the traffic to the URL being promoted? If you were forced to use framesets then why did you promote the release as being up to standard? While you certainly have no obligation to explain these things to me, I personally think you owe it to your customers, and to the blogosphere you promoted the SNR to.

I look forward to reading your ‘lessons learned’. I hope that among those lessons is the fact that inviting discussion means your work will be scrutinized by people with expertise in a variety of fields, that those experts need to be engaged in an honest and forthright way, and that claims will be tested to see if they are indeed valid.

So, I remain concerned, but I see no reason to belabour the point. Ultimately, the internet will decide what works and what doesn’t.

While the news release itself is optimized for search, the frameset is not. You have made a valid point, but as we’ve addressed previously (on your blog post comments, on a post in our blog and in Ed’s blog) it was not our preference to use a frameset.

I’ve been meaning to put together a “lessons-learned” post on our first release (e.g. it would have been great to use RSS, next time we’d ideally use the hRelease standard, etc.), but the pre-holiday craziness at the studio has had me bogged down.

I’m not completely familiar with WordPress comment moderation, but it looks as if your comment left yesterday was automatically moderated due to the number of links it contained. We just moved our blog to WordPress, so it’s possible a team member viewed your comment in moderation and considered the view akin to approval. That’s our mistake, but there was NO intention to suppress your comment or censor you in any any way. I thnk we’ve been transparent – as evidenced in the number of times we have addressed you and this issue, in your blog and ours.

Thanks.