Building effective WOM: One Size Doesn’t Fit All

It was great being at SES Toronto this year and Andrew did a fantastic job as Chair! Lots of juicy tips, tactics and strategies for building SEO through social media.
The talk I gave on Day 2 (the last speaker even!) was slightly off the beaten path from the other presentations which focused on specific tools and tactics for spreading word of mouth online. I went back to basics and spoke about the fundamentals of building true and long-term WOM, planning and ensuring you find the strategy that fits for your brand. My presentation, for those interested, can be downloaded here. My fellow speakers, Rand, Helen and Neil had some valuable tactics in their ppt’s so if you can track down copies of their decks I would recommend it!
If you were at the conference and attended either the Site Clinic session or the “Get Dugg” session, I’d love to hear your feedback… is there something you wished I had expanded on? Or scaled back?
I’m looking forward to next year already! :)
[Photo Credit: John Cohen on Flickr]
SES Toronto 2007; Search Engine Strategies Toronto; Andrew Goodman; Neil Patel; Rand Fishkin; Helen Overland
























Tamera, looks like an excellent session. Thanks for sharing your slides!
Posted on 15-Jun-07 at 10:47 am | Permalink
Tamera, echoing my comment responding to you here, your point that WOM needs to be a long-term effort and not quick-win tactics has to be heard loud and clear.
Thanks for posting your presentation.
June
Posted on 15-Jun-07 at 11:02 am | Permalink
A Word about “Word of Mouth”
Not long ago, marketing was considered taboo in medical circles, even unethical! My how times have changed! In todayís world of declining reimbursements and fierce competition, many practices are seeking every competitive advantage possible, whether itís a brand new…
Posted on 16-Jun-07 at 2:27 pm | Permalink